Track Order
Use your shipping confirmation to follow your parcel when tracking information is supplied.
Find your tracking link
- Check the inbox used for your order, including the spam or junk folder.
- Open the shipping confirmation and follow its tracking link, if provided.
- Review the carrier's latest update. A tracking reference may be issued before the carrier records its first scan.
Cannot find a link or need an update?
Email support@nylmetha.com with your order reference and the email used at checkout. If a tracking reference was provided, include it and describe the issue.
This page provides tracking guidance and a support contact; it does not contain a live parcel lookup tool. Do not email payment-card details or account passwords.
Delivery concerns
If a parcel appears delayed, missing or delivered to the wrong location, contact us so we can review the available order and carrier information. See Shipping & Delivery and Returns & Refunds for more information.